Help Center
Everything you need to apply with proof and confidence
Start fast, understand pack scope and pricing, and troubleshoot common issues without guesswork.
How it works (jobseeker)
Step 1
Upload
CV + job link. PDF or DOCX.
Step 2
Preview
Gap summary, fixes, and a rewritten section.
Step 3
Apply Pack
Choose Starter, Standard, or Premium and ship evidence-first outputs.
Quick links
Apply Pack quick start
- -Upload your CV (PDF/DOCX) and paste a job link.
- -Get a free preview: match breakdown + top fixes.
- -Choose Starter, Standard, or Premium for the full Apply Pack.
- -Receive an evidence-enforced resume, tailored cover letter, and clean PDFs.
- -Share one link with video intro, proof highlights, and recruiter downloads.
- -Optional discovery is private-by-default until you explicitly opt in.
Pricing & delivery
- -Free preview is always available (no card).
- -Apply Packs are one-off per job: R99/R249/R399.
- -Every paid pack includes a shareable profile link for 90 days.
- -After included hosting: Candidate Page is R49/month.
- -Optional SA subscriptions (Active Job Seeker / Intensive Search) unlock after your first paid pack.
- -Most packs deliver within 24 hours.
- -Paid packs include a 7-day refund policy.
Troubleshooting
- -Receipt still processing: Wait a minute and refresh.
- -Upload fails: Ensure file is under 5 MB and try PDF/DOCX.
- -Missing email: Check spam or request a resend.
- -Preview missing: Re-run the upload with a job link.
Apply Pack delivery (fast path)
- -Preview in minutes.
- -Full pack within 24 hours.
- -PDF/DOCX delivered by email + dashboard.
- -Shareable profile link included for 90 days.
Security & data handling
- -SSL-secured data in transit.
- -Access controls for account actions.
- -Audit trails for key actions.
- -Privacy-first handling of uploads.
Common questions
Is the preview free?
Yes. The preview runs without a card and shows your match breakdown, top fixes, and rewrite direction.
Do employers need an account?
No. Recruiters can open your application link without login and review video, proof, and downloads.
Is discovery required to get value from Hervat?
No. Discovery is optional. Core value is still your Apply Pack and shareable application link.
How does discovery outreach work?
Outreach starts as a request. You approve or decline first; approved contact is sent through privacy-safe relay.
What do you need from me?
Your CV and the job link.
How long does delivery take?
Minutes for the preview, up to 24 hours for full packs.
Can I edit the documents?
Yes. The DOCX is editable if you want to tweak the final version.
What if I need another role?
Packs are one role per purchase. If you apply often in South Africa, Active Job Seeker and Intensive Search unlock after your first paid pack.